Risk Operations Team Lead, Bridge KYC/KYB

Who we are About Stripe span 400; Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone s reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grow dramatically, especially as crypto and stablecoins fundamentally change the way money is transferred, Stripe acquired Bridge to leverage its stablecoin infrastructure for global payments. Stablecoins facilitate faster, cheaper, and more efficient transactions than traditional methods, which creates unique compliance challenges. The Bridge Operations strategy provides operational leverage and expands Stripe’s portfolio of operational capabilities to support the scaled needs in this rapidly evolving space. In this role, you develop a deep understanding of Stripe’s user verifications and compliance policies, systems, controls and design mechanisms to deliver process improvements and enhanced customer experience. This role will be part of the Risk Operations organization in Bridge Operations that is accountable for monitoring, investigating, and reporting suspicious activity indicative of money laundering and other financial crimes. What you’ll do In this role, you will act in a player-coach capacity and are accountable for supporting Risk/Partner Risk Operations associates. This team will investigate accounts to identify risks to Stripe business related to fraud and user policy requirements. You will set clear goals and provide guidance and mentorship to ensure individual and team success. To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, a track record of driving operational performance, and a passion for inspiring a team to deliver outstanding results. Responsibilities Guide your team in performing reviews to protect and advance Bridge’s business, brand and mission, by deploying industry-leading supportability solutions that instill user and partner trust in Stripe. Support and coach your team in conducting thorough investigations of merchant accounts to facilitate progressive and sustainable business growth. Ongoing