Risk Manager

This position functions within Duke Health's commitment to compassionate patient care. The Risk Manager initiates, coordinates, and manages investigational activities tied to professional and general liability occurrences and pre-litigation claim files. The role negotiates resolutions within parameters set by the Director and provides both fundamental and sophisticated preventive risk assessments of institutional processes and programs. The position investigates and analyzes liability exposures across the Health System, evaluates the scope of potential problems, and recommends mitigation strategies. The Risk Manager investigates, evaluates, and documents pre-litigation occurrences, proposes settlements, and completes negotiations authorized by the Director, including managing insurance notifications, reserve calculations, and compliance reporting to regulatory bodies such as the SMDA and the National Practitioner Data Bank. Additional duties include reviewing occurrence reports, coding investigations, and recommending corrective actions based on individual cases or emerging patterns. The role delivers educational training on risk management topics and provides rotating on-call emergency support to Health System personnel. The incumbent prepares analytical reports documenting progress and adverse trends and represents the Department on institutional